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Privacy Policy

At PingChore, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information, including payment information processed through Stripe.

Please also review our Terms of Service to understand the rules and guidelines for using our service.

Information We Collect

  • Your ZIP code (to determine your climate zone)
  • Your phone number or email (to send reminders)
  • Your address (to customize maintenance recommendations)
  • Payment information (processed securely through Stripe)
  • Billing address and contact information for payment processing

How We Use Your Information

  • To send you personalized maintenance reminders
  • To customize recommendations based on your local climate
  • To process your payments and maintain your subscription
  • To improve our service and recommendations
  • To comply with legal and regulatory requirements

Payment Information and Stripe

We use Stripe, a secure payment processor, to handle all payment transactions. When you make a payment:

  • Your payment information is directly transmitted to Stripe and is never stored on our servers
  • Stripe processes your payment information in accordance with their security standards and PCI requirements
  • We only store the last four digits of your card number and card type for reference
  • Stripe's privacy policy can be found at https://stripe.com/privacy

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All data is encrypted in transit and at rest
  • Payment information is processed securely through Stripe's PCI-compliant infrastructure
  • Access to personal information is strictly controlled and limited to authorized personnel
  • Regular security assessments and updates are performed to maintain data protection

Data Sharing and Disclosure

We may share your information with:

  • Stripe for payment processing
  • Service providers who assist in operating our service (under strict confidentiality agreements)
  • Law enforcement when required by law
  • Third parties with your explicit consent

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format

Contact Us

If you have any questions about our privacy practices or would like to exercise your rights, please contact us at support@pingchore.com

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